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Dealing With Difficult People
Proven Strategies for Handling Stressful Situations and Defusing Tensions

Cava, Roberta
Publisher:  Key Porter, Toronto, Canada
Year Published:  1999  
Pages:  192pp   Price:  $22.95 Paperback   ISBN:  1-55263-0773
Resource Type:  Book

Abstract:  This work contains proven strategies for handling stressful situations and improving people skills.
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