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Social Media Damage Control: Preventing the Viral Crisis
Sources News Release
http://www.sources.com/Releases/NR1288.htm
Publisher: Randall Craig, Social Media and Networking Expert
Date Written: 25/05/2011
Year Published: 2011
Resource Type: Article
Social media is a fabulous tool to broadcast the positive, but when others start repeating, re-tweeting, and adding to a negative message, the problem can become a crisis. This crisis can quickly spiral out of control leaving a company's reputation d
Abstract: Toronto, May 25, 2011 - Social media is a fabulous tool to broadcast the positive, but when others start repeating, re-tweeting, and adding to a negative message, the problem can become a crisis. This crisis can quickly spiral out of control leaving a company's reputation damaged and public opinion sinking.
"Many organizations have jumped on the Social Media bandwagon, but are woefully unprepared when something goes wrong," says Randall Craig, co-author of Social Media for Business.
Cra...
To read the full release go to http://www.sources.com/Releases/NR1288.htm
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