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http://www.sources.com/Releases/NR1560.htm

Publisher:  Randall Craig, Social Media and Networking Expert
Date Written:  28/03/2012
Year Published:  2012  
Resource Type:  Article

With third party recommendations and critiques being a front-line influencer in business, you would think that more organizations would mind their social networks and 'play nice' with consumers. Surprisingly, this is not the case.

Abstract:  Toronto, March 28, 2012 - With third party recommendations and critiques being a front-line influencer in business, you would think that more organizations would mind their social networks and 'play nice' with consumers. Surprisingly, this is not the case. Many organizations adopt a policy that assumes the customer is always wrong.

"Customers are fighting back," says Randall Craig, Social Media and Web Strategist, and author of the Online PR and Social Media series. "Armed with smartphones ...
To read the full release go to http://www.sources.com/Releases/NR1560.htm

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