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A crisis requires leadership, not just managing image and public relations
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http://www.sources.com/Releases/NR2103.htm

Publisher:  Richard Martin
Date Written:  12/05/2014
Year Published:  2014  
Resource Type:  Article

When a crisis strikes, you can't just manage in the normal manner, you also have to exercise effective crisis leadership. Too often executives see their role during a crisis as managing the organization's image and communicating with the public

Abstract:  When a crisis strikes, you can’t just manage in the normal manner, you also have to exercise effective crisis leadership. Too often executives see their role during a crisis as managing the organization’s image and communicating with the public through the media. This is a necessary function, but it is only one small part of crisis leadership and management. Crisis leadership involves the following principles:

1. Take charge of the situation.
2. Recognize what is happening.
3. Co...
To read the full release go to http://www.sources.com/Releases/NR2103.htm

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