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Subsidizing Contractor Misconduct: Alma's Story
Thompson, Chris http://www.corpwatch.org/article.php?id=16005
Publisher: CorpWatch
Date Written: 21/01/2015
Year Published: 2015
Resource Type: Article
Story of Alma Aranda, employee at the customer call center operated by Verizon Communications, where she works an eight-hour shift fielding questions about billing statements or complaints about Internet service from the company.
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