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10 Ways Monopoly Airlines Use 'Calculated Misery' to Make Flying an Increasingly Overpriced Nightmare
Holloway, Kali http://www.alternet.org/news-amp-politics/10-ways-monopoly-airlines-use-calculated-misery-make-flying-increasingly
Publisher: Alternet Date Written: 27/09/2015 Year Published: 2015 Resource Type: Article
In the three months of last quarter, America's commercial airlines collectively made $5.5 billion, up 53 percent over the same period a year before and the highest tally since the pre-Recessionary days of 2007. And yet, customers have never been more unhappy. The airline industry profits by having you pay extra to be treated like a human being.
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