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Interpersonal Conflict Resolution
Filley, Alan Publisher: Scott, Foresman and Co. Year Published: 1975 Price: 5.95 Resource Type: Book
Examines conflict dynamics, strategies of resolution, and personal styles of responding to conflict. The cooperative model for "Integrative Decision Making" is the basis for the Creative Problem Solving technique presented in Chapter 10 of this book. Recommended for anyone who wants a more in-depth understanding of this approach. Written from a business management perspective.
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