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Outsourced spying: Google admits 'language experts' listen to 'some' assistant recordings

http://www.rt.com/news/463970-google-home-assistant-eavesdropping/

Publisher:  RT
Date Written:  12/07/2019
Year Published:  2019  
Resource Type:  Article

Google assistants are recording their surroundings without the user's knowledge and making the recordings available to contractors.

Abstract: 

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Excerpt:

Google is able to claim it does not listen to the recordings Google Home devices are constantly generating only because it contracts the job out to temp workers. These "language experts," as they are called, use a collaborative system built by the company to share and analyze sound snippets, assisting Google’s AI assistant in deciphering the nuances of human speech....

Insisting that Google has safeguards in place to prevent "false accepts" – recordings initiated without the user’s knowledge – Google Search project manager David Monsees wrote in a Thursday blog post that the use of "language experts" is "necessary to creating products like the Google Assistant" and claimed the experts only review 0.2 percent of audio fragments recorded by the device. Monsees warned the leaker that "Security and Privacy Response teams have been activated on the issue, are investigating, and …will take action."
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