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Unhappy customer asked to sign legal agreement not to write a bad review
Contracting company offered cash rebate to Ottawa couple, but only if homeowners sign
Osman, Laura http://www.cbc.ca/news/canada/ottawa/renovation-nda-ottawa-general-contractors-1.5238713
Publisher: CBC
Date Written: 12/08/2019
Year Published: 2019
Resource Type: Article
After a major kitchen renovation, an Ottawa couple say the contractor has refused to reimburse money they're owed unless they sign a legal agreement preventing them from publishing a negative review.
Abstract:
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Clients are being asked to sign non-disparagement agreement with contractors in order to receive compensation for issues arising from contractors negligence. The document demands the couple refrain from all conduct that could "disparage or damage the reputation, goodwill or standing in the community of OGC," including "writing negative reviews."
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