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  1. Noncommercial Email Lists: Collateral Damage in the Fight Against Spam
    Resource Type: Article
    Published: 2004
    In their zeal to stop spam, many organizations and companies are blocking the delivery of wanted messages, especially those sent through email lists. This problem is exacerbated by the fact that most blocking processes are not transparent to the email sender or recipient, and email users are generally given little or no control over which emails are blocked.

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