The Design of Everyday Things Resource Type: Book Published: 1988 A book about the problems of design and how good design can overcome the frustrations of everyday things.
Don't play that game: Ending telephone tag Resource Type: Article Published: 1998 The multitude of communications technologies have actually made it more difficult to get in touch.
The hubris of investigators Resource Type: Article Published: 2016 A now-vacated hearing over whether to require Apple to undermine the security of its users prompted an ongoing controversy over government access to encrypted devices. While the court in San Bernardino may never rule on the flood of arguments supporting Apple's defense of user security, observers-- especially members of Congress-- should pay close attention to a few themes that have emerged in the public debate.
Land and Community Crisis in Canada's Countryside Resource Type: Book Published: 1988 Sim's thesis is that rural society is overlooked due to urban dependence upon "great associations," economies of scale, and other socio-cultural institutions of unmanageable size.
Understanding Media The Extensions of Man Resource Type: Book Published: 1964 McLuhan says that the means by which people communicate determine their thoughts and actions.
Your virtual storefront: Your telephone Resource Type: Article Published: 1999 Don't let a poorly thought out phone system interfere with your media relations.