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Consumer Complaints
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  1. Advertising Standards Canada (ASC)
    Media Profile in Sources

    Resource Type: Organization
  2. Connecting with Connected Consumers
    Sources News Release

    Resource Type: Article
    Published: 2012
    With third party recommendations and critiques being a front-line influencer in business, you would think that more organizations would mind their social networks and 'play nice' with consumers. Surprisingly, this is not the case.
  3. How Things Don't Work
    Resource Type: Book
    Published: 1977
    Pananek and Hennessey focus on appliances, tooks, and devices that are at the nub of modern living. They show how some of our most cherished possessions, ranging from simple household fixtures to sophisticated electronics, don't work, and challenge us to rethink the uses of technology to demand and create products that are useful, built to human scale, safe, ecologically sound, and inexpensive.
  4. Nest Reminds Customers That Ownership Isn't What It Used to Be
    Resource Type: Article
    Published: 2016
    Nest Labs, a home automation company acquired by Google in 2014, will disable some of its customers' home automation control devices in May. This move is causing quite a stir among people who purchased the $300 Revolv Hub devices -- customers who reasonably expected that the promised "lifetime" of updates would enable the hardware they paid for to actually work, only to discover the manufacturer can turn their device into a useless brick when it so chooses.
  5. Nest's move to stop supporting Revolv smart hub leaves customers with costly 'brick'
    Internet of Things customers need to be aware what will and will not work without internet

    Resource Type: Article
    Published: 2016
    Here's a major downside to the so-called Internet of Things -- companies can potentially disconnect your smart devices and leave them essentially useless at any time.
  6. Ontario Motor Vehicle Industry Council
    Media Profile in Sources

    Resource Type: Organization

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